FAQs

Frequently Asked Questions about Pen House Sri Lanka

Pen House Sri Lanka is a writing instruments and art materials merchant and the official Parker distributor in Sri Lanka. Founded in 2001, Pen House sells branded pens, stationery, and art supplies online and from showrooms in Colombo.
Yes. Pen House is the official authorised Parker distributor in Sri Lanka. Buying Parker pens from Pen House ensures authenticity and International Royal Warranty coverage.
You can buy genuine Parker pens from Pen House Sri Lanka, the authorised Parker distributor. Shop online at penhouse.lk or visit Pen House showrooms at Liberty Plaza, Majestic City, and the Parker showroom at One Galle Face Mall in Colombo. Parker pens purchased from Pen House carry the International Royal Warranty.
Yes. Pen House Sri Lanka sells only authentic Parker pens as the official Parker distributor. Every genuine Parker purchase from Pen House is backed by Parker's International Royal Warranty.
Pen House Sri Lanka sells writing brands including Parker, Cross, Sheaffer, and Lamy, plus art and stationery brands such as Staedtler, Faber-Castell, Pentel, and Mont Marte.
Yes. Pen House Sri Lanka stocks premium writing instruments from Cross, Sheaffer, and Lamy, alongside Parker pens, available online and in Colombo showrooms.
Pen House has three showrooms in Colombo, Sri Lanka: Liberty Plaza (1st Floor, unit 1/34), Majestic City (3rd Floor, unit 331), and the Parker exclusive showroom at One Galle Face Mall, Level 1.
Pen House Liberty Plaza and Majestic City are open 7 days a week. The Pen House Parker showroom at One Galle Face Mall is open 7 days a week from 10am to 10pm.
Yes. Pen House operates a Parker exclusive showroom at One Galle Face Mall, Level 1, Colombo, Sri Lanka, with a large collection of Parker branded pens.
Yes. Pen House Sri Lanka offers islandwide home delivery. Most orders are delivered to your doorstep within about 2 days.
Pen House Sri Lanka usually delivers islandwide orders to your doorstep within about 2 days after confirmation.
Yes. You can shop branded pens, stationery, and art materials online at penhouse.lk, pay securely, and get islandwide delivery from Pen House Sri Lanka.
On Pen House Sri Lanka you can pay by Pay Online at checkout or by Bank Deposit. Choose either option on the payment page before completing your order.
Yes. Pen House Sri Lanka accepts Bank Deposit as a payment option at checkout, in addition to Pay Online.
Contact Pen House Sri Lanka by phone at +94 777 360 674, Email info@penhouse.lk, or visit No. 250, 1/34, 1st Floor, Liberty Plaza, Colombo 03.
Yes. Pen House provides laser pen engraving in Sri Lanka, usually completed within 1 working day. Personalise branded pens for gifts and special occasions. Details: Pen Engraving.
Pen House laser pen engraving in Sri Lanka is typically completed within 1 working day.
Yes. Pen House Sri Lanka sells branded pens and stationery as gifts, including personalised laser-engraved pens for birthdays, anniversaries, and corporate occasions.
Yes. Pen House Sri Lanka supplies branded and personalised pens for corporate gifts, professional gifting, birthdays, and anniversaries, with optional laser engraving.
Yes. Pen House Sri Lanka sells art tools, paints, drawing pens, pencils, papers, and stationery for artists and students, with islandwide delivery available.
Yes. Pen House Sri Lanka sells fountain pens and fine writing instruments from brands such as Parker, Cross, Sheaffer, and Lamy, both online and in Colombo showrooms.
Yes. Pen House Sri Lanka stocks authentic Parker ink bottles, Quink products, and pen refills for genuine Parker writing instruments.
Pen House typically allows exchanges within about 14 days if the item is unused, in original undamaged packaging, and returned with the invoice. Engraved or personalised items, opened sealed goods, and most refills, ink, or paints cannot normally be returned. Full policy: Returns & Exchange.
No. Pen House Sri Lanka does not normally accept returns or exchanges on personalised or laser-engraved pens, because they are made to customer specifications.
You can track Pen House Sri Lanka orders using the Track Item option on the website. For help, contact Pen House on +94 777 360 674 Or info@penhouse.lk.
Yes. Pen House Sri Lanka regularly lists Flash Deals and seasonal offers on branded pens and stationery at penhouse.lk.
Pen House Sri Lanka has been in business since 2001, with more than 25 years of experience selling writing instruments and art materials from Liberty Plaza and other Colombo locations.
Pen House Sri Lanka customer support hotline is +94 777 360 674. You can also email info@penhouse.lk.